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During a crisis, we need to take care of ourselves and then support each other. But it’s hard to be completely cognitively effective when there’s so much information coming at you, fewer resources are available, and you’re stuck at home teleworking or have an essential frontline job.

Why is solitary confinement considered among the worst punishments for people? Because our social fabric significantly contributes to mental health; taking it away jeopardises our individual and collective stability.

Welcome to Research Diary, a regular peek inside NLI’s latest industry research project. Since March 2020, our Industry Research team has been interviewing HR professionals about the way they’ve experienced change and transformation efforts in their organisations.

During times of crisis, organisations are subjected to unprecedented levels of uncertainty. As people begin to settle into the new reality of working from home, difficult questions about the future spring to mind: How long will this crisis last? When will we return to “normal”? Is my job secure?

Since the first study showing a link between diversity and financial performance, about 200 other studies have come to the same conclusion: Diverse and inclusive workplaces are more creative, more durable, and yield better financial results. Additionally, diverse teams are more innovative, arrive at less-biased decisions, and produce more solutions to problems than non-diverse teams.

In our new remote-work reality, almost everyone is having to adapt their habits to maintain a sense of normalcy. But given what we know about the science of exclusion, is it possible that inclusion could be taking a backseat to execution?

Here, at NLI, we talk a lot about defying conventional wisdom, and instead heeding what research tells us. Core to that choice is embracing the importance of challenging the norm.

Welcome to “Research Diary,” a regular peek inside NLI’s latest industry research project. Since March 2020, our Industry Research team has been interviewing HR professionals about the way they’ve experienced change and transformation efforts in their organizations.