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Coronavirus FAQ: What Science Says Leaders Should Do

Posted by David Rock on Apr 9, 2020 5:00:00 PM

Faced with a once-in-a-lifetime crisis, our attention is challenged like never before. For many of us, the emotional rollercoaster we are on is deeply impacting our rational state of mind, regularly creating a panicked, reactionary mindset. This has negative impacts on ourselves and our teams.

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Topics: Culture & Leadership

How to Have Performance Conversations During a Crisis

Posted by Devon Brown on Apr 7, 2020 12:00:00 PM

With unprecedented levels of uncertainty causing daily strains on our mental health, now is a time for leaders to embrace their role in supporting team members and driving engagement.

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Topics: Performance

While We All Work From Home, Cozy Up to Cognitive Capacity

Posted by Kyle Olsen on Mar 17, 2020 5:30:00 PM

As children, many of us were counselled to treat “work before play” as a sacred mantra. While the advice was well intentioned, neuroscience makes a compelling case for rethinking the order of operations. “Happiness,” advises Emma Seppälä, Ph.D., in The Happiness Track, “is not the outcome of success, but its precursor.”

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Topics: Performance

Want to Innovate Faster? Help People Speak Up

Posted by Cliff David on Jan 21, 2020 4:45:00 PM

Innovation is like a mirage, a desired state that’s seemingly always just ahead of you but never quite within reach. (Sometimes it might feel like the only place you’ll find innovation is at the top of your to-do list.)

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Topics: Culture & Leadership

Which Should Come First, Diversity or Inclusion?

Posted by Chris Weller on Jan 14, 2020 3:00:00 PM

Creating a D&I initiative at your organisation is a bit like the chicken and the egg problem: Which comes first, diversity or inclusion?

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Topics: Diversity & Inclusion

3 Big Ideas to Build Your Organisational Growth Mindset

Posted by Chris Weller on Oct 18, 2019 1:00:00 PM

Growth mindset is everywhere these days. The trouble is, as our research has found, leaders don’t always know where to start to implement an organizational growth mindset. Often, it results in simply telling people to handle more work.

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Topics: Performance

Do You Have a Culture of Development or a Culture of Genius?

Posted by Chris Weller on Jun 18, 2019 11:30:00 AM

Do you believe talent is innate or improvable? Can people build new skills or merely improve existing ones? What’s more important: knowing it all or learning it all?

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Topics: Culture & Leadership

How Microsoft Transformed Its Approach to Feedback

Posted by Jay Dixit on Aug 14, 2018 1:15:00 PM

Earlier this year, Microsoft surveyed its employees to find out what was and wasn’t working with the company’s performance culture. At the time, Microsoft employees were getting feedback through an online tool that used numerical ratings — and rarely included any actionable input.

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Topics: Performance

Why the Typical Performance Review Is Overwhelmingly Biased

Posted by Beth Jones & David Rock on Mar 14, 2018 11:00:00 AM

The traditional performance review is a confidential, closed-door meeting between no more than two people. Research suggests it is also totally misguided.

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Topics: Diversity & Inclusion

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